Your property, run your way

Most management companies run your home the way that is easiest for them. Their rules, their vendors, their standards. You hand over the keys and lose the say.

OODA is built on the opposite idea. It is your business. You set how it runs, what the guest experience feels like, and where the quality bar sits. We do the daily work to that standard and keep you in the loop the whole way. You stay in control without having to run any of it yourself.

The founder, Christian Johnston, came up through the Naval Academy in cyber operations and served as a Marine Corps communications officer, where running tight systems under pressure was the job. He built his own short-term rental portfolio in San Diego, hired managers, and watched them run their business out of his house: opaque decisions, rigid systems, standards that were not his. He started OODA to fix exactly that.

What working with us actually means

You set the house rules, guest standards, and quality bar. We turn them into the checklists and SOPs we actually run.

You see what is happening. Clear reporting, real visibility, no black box.

Vendor costs pass through at cost. No markups on cleaning or maintenance.

You approve the calls that matter. We handle everything routine so it never lands on your plate.

Your standards hold as we grow. They live in the system, so nothing slips when the team changes.

Your home is treated like the asset you worked to earn, not inventory for us to churn.

How we keep your property sharp

Observe

We watch what affects your bottom line and your guests: reviews, booking trends, maintenance signals. And we listen to you.

Orient

Everything gets measured against your goals: your standards, your boundaries, what you are comfortable with, and what your market is doing.

Decide

Your property gets its own playbook: what we do, how we do it, and what good looks like for your home. So the calls stay consistent whether you are watching or not.

Act

We do the work, check it against your standard, and report back so you can see it was done right.

Repeat

After every stay we look at what could be better and talk it through with you, so your property runs a little sharper each month.

The point is simple: your home gets better over time, on your terms, without you having to manage it.

Our promises to you

Your home, your rules

Your standards and boundaries are written down and followed, not quietly swapped for ours.

Nothing hidden

Vendor costs pass through at cost, with no markups. You see where every dollar goes.

Systems, with a human on top

Checklists and SOPs hold the quality. A real person makes the calls that need judgment.

Better every month

Every stay is a chance to tune your playbook so the next guest experience is a little better.