SMS Program Terms

Effective Date: October 5, 2025

Program Overview

Program Name: OODA Management Alerts

Operated By: ExoShare LLC (dba OODA Management)

Short Code/Phone Numbers: Messages sent from toll-free or 10-digit long code numbers

Service Description: Account updates, service notices, and marketing messages about OODA Management services

How to Opt In

You can subscribe to SMS messages by:

  • Web form: Checking the SMS consent box when submitting your phone number
  • Phone consent: Verbally agreeing when speaking with our team
  • Text message: Texting START to our number (if provided)

By opting in, you consent to receive automated marketing and transactional text messages from OODA Management at the phone number you provide.

Consent is not a condition of purchase. You can still use our services without subscribing to SMS.

Message Frequency

You will receive approximately 5 to 6 messages per month. Message frequency may vary based on your account activity and promotions.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Please contact your carrier for details about your messaging plan.

Supported Carriers

This SMS program is supported by major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, and others.

Carriers are not liable for delayed or undelivered messages.

How to Opt Out

To stop receiving messages:

  • Text STOP to any message from us
  • You will receive one final confirmation message
  • Email us at tech@oodahost.com with "SMS Unsubscribe" in the subject

To resubscribe after opting out:

  • Text START to our number

Help & Customer Support

For help:

  • Text HELP to any message from us
  • Email: tech@oodahost.com
  • Support hours: Monday–Friday, 9am–5pm Pacific Time

You will receive a reply with additional help information.

Message Content

Messages may include:

  • Service updates and notifications
  • Appointment reminders or confirmations
  • Account alerts
  • Promotional offers (with your consent)
  • Links to additional information
  • Customer support responses

We will identify ourselves as OODA Management in all messages.

Eligibility

You must be:

  • At least 18 years of age
  • A resident of the United States
  • Able to receive SMS messages at the phone number you provide

This program is available only to U.S. phone numbers.

Privacy & Your Information

We collect and use your phone number, message content, and related data to provide this SMS service.

What we collect:

  • Your mobile phone number
  • Message delivery information (sent, delivered, failed)
  • Your SMS preferences and consent records
  • Message content you send to us

How we use it:

  • Send you the messages you requested
  • Comply with legal and carrier requirements
  • Improve our messaging services
  • Customer support

For complete details, see our Privacy Policy.

We do not sell your phone number or share it for third-party marketing.

Records & Compliance

We maintain records of your consent, including:

  • Date and time of opt-in
  • Method of consent (web form, verbal, text)
  • Phone number provided
  • Consent disclosure shown or read to you

We retain these records for at least 4 years as required by mobile carriers and regulations.

Terms of Use

Your use of this SMS program is also subject to our Terms of Use.

Changes to SMS Terms

We may update these SMS Program Terms from time to time. We will post changes on this page and update the Effective Date. Continued participation in the program after changes means you accept the updated terms.

For material changes, we will notify you via SMS or other reasonable means.

Termination

We reserve the right to terminate the SMS program or your participation at any time for any reason, including:

  • Violation of these terms
  • Abuse of the messaging service
  • Technical or regulatory requirements
  • Discontinuation of the program

Disclaimer

SMS messages are provided "as is." We do not guarantee:

  • Delivery of every message
  • Delivery timing or order
  • Availability in all areas
  • Compatibility with all devices

Mobile carriers may block, delay, or prevent delivery of messages due to technical issues, spam filters, or other factors beyond our control.

Contact Information

Email: tech@oodahost.com

Mail: ExoShare LLC (dba OODA Management), 401 W A St, Suite 200, San Diego, CA 92116

Support Hours: Monday–Friday, 9am–5pm Pacific Time

Last updated: October 5, 2025